We understand everyone’s time is valuable! Missed appointments represent a cost to you, to us, and to other clients who could have been seen in the time set aside for you. Please be assured that it is always our primary goal to provide you with the most excellent service and care. In order for us to make the best use of our time and serve the needs of all of our clients, we ask for your understanding and cooperation in this matter.
First “No-Show” or same-day cancellation, appointment will gladly be rescheduled without any charges. We understand situations happen. It is our desire to accommodate our clients and any unexpected issues.
Second “No-Show” or same-day cancellation, a $40 cancellation fee must be paid prior to reschedule.
A third “No-Show” or same-day cancellation, a $40 cancellation fee must be paid in addition to losing one treatment from the package prior to reschedule. This full appointment charge is non-refundable, non-transferable.
A fourth “No-Show” or same-day cancellation may result in our right to terminate the client relationship.